This Week in CQ Researcher

Future of the Airlines by Peter Katel, March 7, 2008

Do passengers need a bill of rights?

These are difficult times for the U.S. airline industry, what with angry passengers and politicians, outmoded air traffic control technology and a recent spike in near-collisions on runways. In recent years, hundreds of passengers have been kept on grounded planes without adequate food, water or functioning toilets for more than 10 hours in some cases.

• Is the FAA up to its job of maintaining safety?
  
• Would mergers among the remaining major airlines improve passenger service?
  
• Should states enact “bill of rights” legislation to protect travelers?

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